Cause: Stabbing balloon with nail. Effect: A popped balloon.
What is root cause analysis?
Root cause analysis (RCA) is the term used to describe any of various systematic processes used to understand why something is occurring or has occurred. In this post and several that follow, I’ll focus on an approach that I have found to be useful over the years. Regardless of the specific tools used effective RCA includes both subjective and objective elements. The term root cause is often…READ MORE